Terms of Service

Terms of Service – Impo Mart

Welcome to Impo Mart! By accessing or using our website https://impomart.shop, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. Use of Website

By using this website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a guardian.

  • You will provide accurate and complete information while placing an order.

  • You will not use our website for any illegal or unauthorized purpose.

2. Products & Orders

  • All product images are for illustrative purposes. Actual product may vary slightly.

  • We reserve the right to refuse or cancel any order at our sole discretion.

  • Customized items (e.g. name jewellery) are non-returnable and non-refundable, but eligible for replacement if found defective or incorrect.

3. Pricing & Payment

  • All prices listed are in PKR (Pakistani Rupees) and are subject to change without notice.

  • We accept payments via secure payment methods. Impo Mart is not responsible for payment failures caused by third-party payment gateways.

4. Shipping & Delivery

  • Orders are shipped within the estimated time provided. Delays due to courier services or unforeseen events are not the responsibility of Impo Mart.

  • Customers must provide accurate delivery information. Incorrect address may result in delivery issues.

5. Replacement Policy

  • Customized items: Only replacements are allowed for damaged, defective, or incorrect products. No returns or refunds.

  • Non-customized items: Eligible for replacement within 3 days of delivery if damaged or incorrect.

  • All issues must be reported within the allowed timeframe with proof (photo/video).

6. Intellectual Property

All content on this website—including images, logos, text, and design—is the property of Impo Mart. You may not reproduce or use any part of the website without written permission.

7. Limitation of Liability

Impo Mart is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.

8. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be posted on this page with an updated revision date.

9. Contact Us

For questions about these Terms, please contact us:

📞 Phone: +92 346 4883686
📧 Email: impomart.shop@gmail.com